Return Policy

Return Policy

Last Updated: January 2026

At Boxing Bag Store, your satisfaction is our priority. If you're not completely satisfied with your purchase, we offer a straightforward return policy.

30-Day Return Window

You may return most items within 30 days of delivery for a full refund or exchange. To be eligible for a return, items must be:

• In their original, unused condition
• In the original packaging with all tags attached
• Accompanied by the original receipt or proof of purchase

How to Initiate a Return

1. Contact our customer service team at 612-568-0074 or email [email protected]
2. Provide your order number and reason for return
3. Receive a Return Merchandise Authorization (RMA) number
4. Ship the item back using the provided return label
5. Refund processed within 5-7 business days of receiving the return

Non-Returnable Items

The following items cannot be returned:

• Custom or personalized orders
• Items that have been used, washed, or altered
• Gift cards
• Items marked as "Final Sale"

Exchanges

We're happy to exchange items for a different size or model. Contact our team to arrange an exchange, and we'll ship the replacement item once we receive your return.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 48 hours of delivery. We'll arrange a free return and send a replacement at no additional cost.

Refund Processing

Refunds are issued to the original payment method. Please allow 5-7 business days for the refund to appear on your statement after we process the return.

Questions?

Contact our customer service team at 612-568-0074 (Monday - Friday, 9AM - 5PM CST) for any return-related questions.